PRIVACY STATEMENT

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the
personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP)
address in order to provide us with information that helps us learn about your browser and operating
system.
Email marketing: With your permission, we may send you emails about our store, new products and
other updates.

SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place
an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and
using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you
directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the
continued collection, use or disclosure of your information, at anytime, by contacting us at
info@myrealcare.com or mailing us at: Realcare Hygienic Products Private Limited, DP 109, SP, 1st
Main Road, 3rd Cross Ambattur Industrial Estate, Chennai – 600058

SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms
of Service.

SECTION 4 – PAYMENT
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers.
The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when
processing payment. Your purchase transaction data is only used as long as is necessary to complete
your purchase transaction. After that is complete, your purchase transaction information is not saved.
Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security
Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and
Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its
service providers.
For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the
extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment
transaction processors, have their own privacy policies in respect to the information we are required to
provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the
manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a
different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the
services of a third-party service provider, then your information may become subject to the laws of the
jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no
longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for
the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices
to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 7 – COOKIES
We use cookies to maintain session of your user. It is not used to personally identify you on other
websites.

SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of
residence, or that you are the age of majority in your state or province of residence and you have given
us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes
and clarifications will take effect immediately upon their posting on the website. If we make material
changes to this policy, we will notify you here that it has been updated, so that you are aware of what
information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the
new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you,
register a complaint, or simply want more information contact our Privacy Compliance Officer at
info@myrealcare.com or by mail at Realcare Hygienic Products Private Limited, DP 109, SP, 1st Main
Road, 3rd Cross Ambattur Industrial Estate, Chennai – 600058

[Re: Privacy Compliance Officer]
[Realcare Hygienic Products Private Limited, DP 109, SP, 1st Main Road, 3rd Cross Ambattur Industrial Estate, Chennai – 600058]

 

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